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北美教育學院
North America Education Institute
美國酒店協會教育學院香港、台灣、澳門總代理
AHLEI Exclusive Licensee for Hong Kong, Taiwan & Macau
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Supervisory Skill Builders for Clubs Workbooks 3rd Edition
原價格US$:140 會員價格US$:0

Developed to meet the training needs of both new and experienced supervisors within the Club Industry! Specific to the concerns of club supervisors, this third edition nine-workbook series is ideal as a self-trainer or for learning in a group setting. Create a work environment that values and respects diverse groups of club members and employees.

Help supervisors to learn how to work effectively, efficiently, and creatively with both employees and club members.

Nine topics are:

You as a Supervisor
Conducting Orientation and Training
Leadership
Handling Problems and Conflicts
Motivation and Team Building
Staffing and Scheduling
Improving Employee Performance
Effective Communication
Time Management

To purchase individual titles, please call 800-752-4567800-752-4567 or 517-372-8800517-372-8800.

©2007

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