Certified Lodging Security Officer

The Certified Lodging Security Officer (CLSO) is a competency based certification program that recognizes lodging security officers for their knowledge and job performance. The CLSO designation may be used on letterhead, business cards, and other writings.
The CLSO integrates three training functions:
1. Skill and Knowledge Training
2. Performance Assessment and Testing
3. Recognition and Achievement

The Lodging Security Officer Program ©2011, provides general techniques and tips as well as hospitality specific information that security officers and other
employees need to provide effective security at lodging properties.
Topics include:
• Child trafficking/Protection of children
• Expanded bomb search information
• Anti-terrorism/Signs of terrorism
• Active shooters
• Hostage situations
• Shelter-in-place
• Handling the death of a guest
• Revised ADA service

The program consists of:
• four modular textbooks
• one 15-minute DVD supplement
• one workbook with progress quizzes

Prerequisites
Current employed in the position of a Lodging
Security Officer and have a minimum of 90 days
experience in the position.

Topics covered
Lodging Security Overview
Routine Security Activities
Handling Misdemeanors and Felonies
Handling Emergencies

The Certified Lodging Security Officer (CLSO) is a competency based certification program that recognizes lodging security officers for their
knowledge and job performance. The CLSO designation may be used on letterhead, business cards, and other writings.
The CLSO integrates three training functions:
1. Skill and Knowledge Training
2. Performance Assessment and Testing
3. Recognition and Achievement

Fee includes
• Exam
• Certificate and lapel pin upon successfulcompletion of the exam Suggested Study Materials
• CLSO Study Guide, or
• Lodging Security Officer Program

Exam
• All exams require that examinations be administered under the supervision of a proctor.
• Individuals must arrange the examination administration through an individual proctor.
• Exam consists of 60 multiple-choice questions that must be answered within a two-hour time period.
• Passing score: 70% or higher.
• Exam is available paper-based.

Recertification: None