前線培訓
前線Front-Line
專業顧客服務認證Certified Guest Service Professional (CGSP®)
房務人員Certified Guestroom Attendant
櫃檯接待員Certified Front Desk Representative
餐廳服務員Certified Restaurant Server
早餐服務員Certified Breakfast Attendant
廚房廚師Certified Kitchen Cook
維修人員Certified Maintenance Employee