Prof Cert Certified Hospitality Department Trainer (CHDT®)
Successful department trainers build a strong team and increase productivity, and strive for the three
“S” of training: standards, service, and safety. The Certified Hospitality Department Trainer (CHDT®)certification provides recognition for these skills.
The CHDT® designation may be used on letterhead,business cards, and other writings.
Certified Hospitality Department Trainer (CHDT®) Qualifying Candidate:
Hospitality employee with job responsibilities that include training individuals for functional skills within their department.
Prerequisites:
Candidate time in position: None.
• Complete the Trainer Development Program, and be a hospitality employee with job responsibilities that include training individuals for functional skills within their department
Recertification: None.
Topics covered:
1. Training Overview
2. Four Step Training Method
3. Learning
4. Communication
5. Orientation
6. Using Audiovisual Aids
7. Group Training
8. One-on-One Training
9. E-Learning
10. Procedures
Application:
Candidates must submit an application after attending a facilitated workshop.
Fee includes
• Paper-based Trainer Development Program study guide and participant manual when attending a facilitated workshop.
• First exam
• Certificate and lapel pin upon successful completion of the exam
Exam
When attending a Trainer Development Program workshop/review session the facilitator will proctor the paper-based exam.
• Access to the online CHDT exam is provided upon completing the web-based version of the Training Development Program.
• Exam consists of 50 multiple-choice questions that must be answered within a two-hour time period.
• Passing score: 70% or higher.
