The Restaurant Server Train, Retain, Assess, and Certify (TRAC) program combines knowledge and skills sections into single tasks so that all of the information needed to perform a particular task can be found in one place. It also serves as an outline for trainers and supervisors, providing specific guidance on how to train each task.

Each TRAC Trainer’s Guide contains a job description along with extensive instructions on how to customize the generic job description for the specific property while meeting the guidelines of the Americans with Disabilities Act.

This program helps prepare candidates for the hospitality skills exam for the Restaurant Server certification.

The Restaurant Server TRAC Program includes:

• Trainer’s Guide with a Job Description and Task Breakdown
• Five Employee Reference Guides
• Five Server certification exam packets
• One supplemental training DVD: Restaurant Server

Please note:
TRAC components can also be purchased separately.

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