This textbook has been substantially updated to reflect safety and security issues of current concern within the hospitality industry. This third edition presents best practices and guidance related to risk management in the hospitality workplace. Content takes a broader and more global view of the issues, and focuses on identification and mediation of a variety of safety and security concerns.

Topics include:

• Security and Safety in the Lodging Industry
• Legal Aspects of Loss Prevention
• Guestroom Security Equipment
• Lodging Safety Equipment
• Security Procedures Covering Guest Concerns
• Departmental Responsibilities in Guest and Asset Protection
• Emergency Management and Media Relations
• Protection of Funds
• Employee Safety
• Insurance and Risk Management

This textbook comes packaged with a keycode that provides access to Eye on Awareness®-Hotel Security Training as an online component that provides additional, interactive material to reinforce the books content. It provides the skills and knowledge that are essential for personnel in a lodging property. Review questions cover the content to assess comprehension of the material.

Authors:
David M. Stipanuk, Cornell University
Raymond C. Ellis, Jr., CHE

©2013, 10 chapters, Softbound
ISBN 978-0-86612-410-2