Leader’s Guides for the Supervisory Skill Builders for the Spa Industry enable a trainer to facilitate teaching of the workbooks as a structured seminar. Topics for the Leader’s Guides are:

• You as a Supervisor
• Conducting Orientation and Training
• Leadership
• Handling Problems and Conflicts
• Motivation and Team Building
• Staffing and Scheduling
• Improving Employee Performance
• Effective Communication
• Time Management

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